Compatibility

Use your iOS device with your hearing aids

Direct audio streaming

You can connect ReSound wireless hearing aids directly to your iPhone®, iPad® or iPod® touch (MFi). This enables you to stream phone calls, music, navigation or any other audio from your device directly to your hearing aids.

When your hearing aids are paired with any of the compatible iOS devices listed below, direct audio streaming and basic hearing aid adjustments are natively integrated and available directly from the device settings.

Compatible iOS devices:

  • iPhone®
    • iPhone 11 Pro Max
    • iPhone 11 Pro
    • iPhone 11
    • iPhone SE (2nd generation)
    • iPhone XS Max
    • iPhone XS
    • iPhone XR
    • iPhone X
    • iPhone 8
    • iPhone 8 Plus
    • iPhone 7
    • iPhone 7 Plus
    • iPhone 6
    • iPhone 6 Plus
    • iPhone 6s
    • iPhone 6s Plus
    • iPhone 5s
  • iPad®
    • iPad mini™ 2
    • iPad mini 3
    • iPad mini 4
    • iPad mini (5th generation)
    • iPad (4th generation)
    • iPad (5th generation)
    • iPad (6th generation)
    • iPad Air®
    • iPad Air 2
    • iPad Air (3rd generation)
    • iPad Pro®
  • iPod® touch (6th generation)
  • iPod touch (5th generation)

The app can also be used on Apple Watch®, but must be installed on your iPhone to work.

Requirement for running the app: iOS 12 or later.

Watch support requires watchOS 5 and iOS 12.

You can also find details on Apple device compatibility in description for the ReSound Smart 3D app on the App Store or under 'About the ReSound Smart 3D app' in the app's Settings.



Use your Android device with your hearing aids

Audio Streaming

If your Android smartphone and your hearing aids both support direct Android Streaming to Hearing Aids, you can download and install the ReSound Smart 3D app, open it and tap “Get started”. Once the hearing aids are paired with your smartphone, you can stream audio directly.

Direct stereo streaming from Android devices is available for the following ReSound hearing aids:

  • ReSound Preza

Direct streaming to Android devices* is one of the latest advancements in hearing aid connectivity and therefore, it is available in select smartphone models with the required technology. Please check with your service carrier before purchasing a new smartphone to ensure that they have also enabled the service.

Direct Android Streaming Devices:

  • Google Pixel 4 XL
  • Google Pixel 4
  • Google Pixel 3 XL
  • Google Pixel 3
  • Google Pixel 3a XL
  • Google Pixel 3a
  • Samsung Galaxy S20+
  • Samsung Galaxy S20
  • Samsung Galaxy S20 Ultra 5G
  • Samsung Galaxy S10+
  • Samsung Galaxy S10
  • Samsung Galaxy S10e
  • Samsung Galaxy S9+
  • Samsung Galaxy S9
  • Samsung Note 20 Ultra
  • Samsung Note 20
  • Samsung Note 10+
  • Samsung Note 10
  • Samsung Galaxy Z Flip
  • OnePlus 7T
  • OnePlus 7Pro

*Full streaming compatibility with Android devices requires minimum Android v10 and Bluetooth 5.0 and that functionality has been enabled by the phone manufacturer and service carrier. Accordingly, the compatibility information provided should be used for reference only. Although ReSound strives to achieve seamless device compatibilities, ReSound cannot guarantee full compatibility with all Android devices.

If direct Android streaming is not supported by your hearing aids or Android smartphone, you can use the ReSound PhoneClip+ to stream sound. The ReSound PhoneClip+ enables you to connect your ReSound hearing aids to any Bluetooth v.2.0 Android device.

Customize your hearing experience

You can use the ReSound Smart 3D app to personalize your hearing aid settings to match your preferences. You can quickly adjust your sound experience via the app, so you will always be confident with your hearing aids and ready to engage with the world around you.

Compatible Android devices:

  • Google Pixel 4 XL
  • Google Pixel 4
  • Google Pixel 3 XL
  • Google Pixel 3
  • Google Pixel 3a XL
  • Google Pixel 3a
  • Samsung Galaxy S20+
  • Samsung Galaxy S20
  • Samsung Galaxy S20 Ultra 5G
  • Samsung Galaxy S10+
  • Samsung Galaxy S10
  • Samsung Galaxy S10e
  • Samsung Galaxy S9+
  • Samsung Galaxy S9
  • Samsung Galaxy S8+
  • Samsung Galaxy S8
  • Samsung Galaxy S7
  • Samsung Galaxy S7 Edge
  • Samsung Note 20 Ultra
  • Samsung Note 20
  • Samsung Galaxy Note 10+
  • Samsung Galaxy Note 10
  • Samsung Galaxy Note 9
  • Samsung Galaxy Note 8
  • Samsung Galaxy J7 Prime
  • Samsung Galaxy J5
  • Samsung Galaxy Z Flip
  • OnePlus 7 Pro
  • Oneplus 7 T
  • Oppo Reno 10x Zoom
  • Asus Zenfone 6
  • Moto G7
  • Xiaomi Mi 9

The ReSound Smart 3D app is available for download on all Android devices running Android OS version 7.0 or later, but we verify compatibility with the devices listed above.

If your ReSound hearing aids or your smartphone is not compatible with the ReSound Smart 3D app, use the ReSound Control app in connection with a ReSound Phone Clip+.

ReSound Phone Clip+ compatibility: Android devices running OS 2.3.5 or later and Bluetooth v. 2.0. Functionality verified on selected devices from HTC, Huawei, LG, Motorola, Samsung and Sony.

  

For questions or additional assistance, please contact consumer support at 1-844-833-1133.